First-Class Service
Compliance Systems
Prescription Access
Medication Disposal
Services to Groups of Homes
Services to Individual Homes
On-Line Services
NHS Services
Staff Recruitment
Other Resources
Somerford House
Somerford Place
WV13 3DT
Opening Times:
Monday to Friday: 9am to 5pm

Tel: 01902 606514
Fax: 01902 602660
Other Resources
This section provides some useful links to legislation, regulatory bodies, trade associations, NHS and non NHS organisations:


Care Sector Legislation

Care Standards Act 2000

Health and Social Care (Community Health and Standards) Act 2003

Medical Waste Legislation
Waste Management Licensing Regulations 1994
Controlled Waste Regulations 1992
Hazardous Waste Regulations 2005
Controlled Drugs Legislation
Misuse of Drugs (Safe Custody) Regulations 1973

Regulatory Bodies

Commission for Social Care Inspection

Regulator - inspect and report on care homes and care services and councils to improve social care and stamp out bad practice.

Trade Associations

Organisation representing the interests of Not for Profit CareHomes
Telephone: 024 7624 3619

Registered Nursing Homes Association (RNHA)

John Hewitt House, Tunnel Lane, Kings Norton, Birmingham B30 3JN
Chief Executive: Frank Ursell
Tel: 0121 451 1088
Fax: 0121 486 3175
Freephone: 0800 0740 194

English Community Care Association (ECCA)
Chief Executive: Martin Green
Tel: 08450 577 677
Fax: 08450 577 678

National Care Association (NCA)

45/49 Leather Lane, London EC1N 7TJ
Chief Executive: Sheila Scott OBE
Tel: 020 7831 7090
Fax: 020 7831 7040


NHS Direct
24 hour help line providing access to NHS services
Telephone: 0845 4647

Leaflets & Drug Information

If you wish to access information leaflets and resources on particular medication, please use one of the following approved websites shown below;

Patient UK

Patient UK has an extensive section of leaflets on health promotion and lifestyle issues. Health promotion is about keeping healthy, living a healthy lifestyle, preventing illness, and preventing any existing illness from becoming worse. The health promotion and lifestyle leaflets section includes leaflets on diet, obesity, smoking, exercise, alcohol, preventing heart disease, cervical screening, breast screening, sun and health, etc..

Electronics Medicines Compendium

The electronic Medicines Compendium (eMC) provides electronic Summaries of Product Characteristics (SPCs) and Patient Information Leaflets (PILs). It provides information on thousands of licensed medicines available in the UK. The eMC is continuously updated with new and revised SPC and PIL information which, after approval by the licensing authorities, is submitted directly by pharmaceutical companies.